If the remote control for your Digicel Play set top box does not control any of the functions of the set-top box (power, volume, channels, TV Guide etc.) please check that the batteries are correctly inserted or replace with new batteries and test again.
In the case that your remote control is still not working please visit a Digicel store to acquire a replacement. The warranty period for your remote control is 1 year, during this time frame you will be provided with a replacement free of charge. Outside of the warranty period additional remote controls are available for purchase from Digicel stores.