Have a question about how your bill is calculated? Please take a look at this handy video which takes you through each section on the Digicel Play bill.
If your bill is higher than expected this is usually due to one of the following:
- Partial Month Charges (also known as prorated charges) which can occur if you change your subscription mid-month or if this is your first bill.
- Call Charges - if you make calls outside your monthly allowance these will be charged separately.
- Video on Demand - if you purchase content during the month this will appear on the next bill we generate for you.
- NPVR - after an initial free trial period you will be charged for our Recording feature on a monthly basis.
For more detail on charges please click here